Safety
Safety at every step.
Every step is visible, from driver approval to arrival. Your details are shared only for the length of the ride.
Before the ride
The person behind the wheel is verified in advance.
Document-checked drivers
Our team checks each driving licence, vehicle registration and criminal record one by one. Unapproved drivers can’t take rides.
Selfie identity check
Drivers take a selfie before starting work; our team compares it with their profile photo.
You know who you’re riding with
Once matched, you see the driver’s name, photo, car and licence plate on screen.
During the ride
Your ride is visible, your number stays private.
Live tracking
Follow the car on the map in real time, and share your trip with people close to you if you like.
Your number stays private
You talk to the driver through the app; phone numbers aren’t shared.
Emergency button
Call 112 in one tap; our team receives an alert with your location.
After the ride
Your details are shared only for the length of the ride.
Location limited to the ride
The driver only sees the pickup and drop-off of your ride, and they disappear from their screen once the ride ends.
Cleared when you sign out
When you sign out of the app, ride and location data are removed from your device.
Only the people who need it
Our support team sees the information they need to help you, and nothing more.
Something on your mind?
Answers to your safety and ride questions, all on one page.